Managed IT Pleasanton

Managed IT Pleasanton can help businesses save money by reducing their need to buy servers, software and networks. These companies can also help businesses focus on their core business.

This branch offers a full range of office equipment and managed print solutions. The team consists of local employees that know and understand Pleasanton Bay Area business needs.

Network Management

Network management involves the processes, methods and tools used to administrate and reliably maintain computer network systems. This includes monitoring transmission lines, switches, routers and other network devices and managing their associated software.

Network managers use configuration management to monitor, document and control how network devices are configured. This helps to prevent costly errors, such as misconfigured ports or routing loops, from occurring. It also enables network administrators to easily troubleshoot problems and identify trends.

To minimize downtime, IT staff must be able quickly identify and fix a problem when it occurs. Visibility of the entire network is required, including both on-premises environments and cloud-based ones. Having a centralized, comprehensive network management solution from a trusted vendor makes this easier and faster to achieve. This also reduces costs by identifying unused or unneeded network devices and connections. This allows for better capacity and resource management.

Security Operations Center (SOC)

SOC teams monitor systems and networks to identify threats. They filter out false-positives by analyzing the data generated from SIEM and XDR to prioritize threats based on severity and impact. They are also responsible for deploying preventative measures to mitigate potential threats before they occur.

SOC teams are first responders in the event of a security breach and will work quickly to restore systems. It may be necessary to wipe endpoints or stop harmful processes before switching over to backup systems.

SOC teams ensure that all applications, systems and cybersecurity tools comply with privacy regulations from the government and industry such as GDPR. The SOC teams also use the intelligence they gain from a security event to identify vulnerabilities, improve policies and processes, and update their security roadmap. Preventative measures like these are critical in the fight against cyber criminals who are constantly refining their tactics to penetrate and steal sensitive data. By keeping your customers secure, a SOC can help you protect your reputation and increase revenue.

Backup & Disaster Recovery

Managed IT services offer business owners a low cost alternative to buying new servers, networks and software products. A service manager can oversee IT issues and help businesses avoid costly downtime.

Backup and replication are the key to a disaster recovery plan that is successful. It is a vital solution for data loss or theft, as well as user error and hardware failure. It can save a company significant time and money by minimizing downtime and helping them recover quickly from unforeseen catastrophes.

Our Backup & Disaster Recovery solutions use image-based mirroring to create virtual snapshots of your disk drives and server hardware. These backups can be used to restore your systems in the case of a catastrophic event and eliminate the costly process of reinstalling software, configuring systems, or copying files. Our scalable plans include local backups, remote replication, and backups to the cloud. We also offer a fast, affordable solution for recovering data from the most recent snapshot.

Managed Print & Document Management

Managed Print Services programs allow IT departments to focus their attention on other important tasks, and relieve them of the burden of dealing with printer problems. They can offer proactive account management, green office advice and comprehensive billing services – all for a predictable monthly investment.

It allows you to reduce waste and costs by tracking and monitoring your print volume. It also helps you fulfill compliance and security measures by providing device authentication and secure document release. Over the past few years, hacks of printers have made headlines, drawing attention to a facet of network security that many businesses overlook.

MPS programs can also help control costs by consolidating printers and reducing the size of printer fleets. This is done by upgrading small printers that are only used by a handful of people to larger printers with less energy consumption and better supplies. This will help you reduce your environmental impact and save money on energy, toner and equipment.